Monitoring Systems

We provide comprehensive services in the field of monitoring systems for enterprise IT environments. Our solutions encompass the delivery, implementation, and technical support for technical infrastructure, system components, networks, and both internal and web applications. We rely on products from reputable vendors or utilize suitable and reliable open-source products. Leveraging our extensive expertise in monitoring and surveillance, we ensure the reliability and smooth operation of your IT systems.

We offer our customers an extensive range of monitoring solutions that cover a wide spectrum of enterprise IT areas. We can provide monitoring for your entire technical infrastructure, including:

  • On-Premises hardware monitoring
  • Operating system monitoring, regardless of the processor architecture or operating system type (Windows, Linux, BSD, MacOS, AIX, HP-UX, Solaris, True64)
  • Network monitoring
  • Application monitoring
  • Database monitoring
  • Virtualization monitoring
  • Containerization monitoring
  • IaaS (Infrastructure as a Service) monitoring
  • SaaS (Software as a Service) monitoring
  • Cloud service monitoring
  • Backup monitoring
  • Data center/site environment monitoring

For our solutions, we utilize state-of-the-art commercial software products from renowned international vendors with numerous installations not only in the Czech Republic but worldwide. Additionally, we harness open-source technologies to provide our customers with the best and most efficient solutions.

Our comprehensive portfolio of monitoring solutions, methodologies, and functionalities assists our customers in monitoring and managing their IT infrastructure and applications. Our solutions include:

  • Fault Management, enabling event management
  • Root-Cause Analysis, helping to determine the primary cause of incidents
  • Performance Management, providing an overview of network and system performance metrics
  • Service Level Management (SLM), offering insights into service health
  • User Experience with "The Golden Four Signals" approach - four key signals used in monitoring and managing IT infrastructure: latency, utilization, error rate, and availability, which impact user experience with applications

Our solutions also encompass:

  • Business Impact Analysis, allowing analysis of network events' impact on business metrics
  • Autodiscovery Topology, automatically mapping network topology and individual components
  • Provisioning and Configuration Management, facilitating service provisioning and configuration
  • Application Discovery and Mapping, aiding in the management of application runtime, including virtual environments

Often, it is necessary to integrate monitoring solutions with other systems such as help desks/service desks, CMDBs, portals, and more. Our specialists have extensive experience in integration procedures and can create custom integrations (connectors) if needed for non-standard integrations.

We have vast and longstanding experience in implementing solutions in various industries, including:

  • Automotive industry
  • Banking
  • Telecom operators
  • IT companies
  • State organizations
  • Government

With our solutions, you will gain a comprehensive overview of the status of your IT infrastructure and applications, allowing you to easily identify and resolve any issues.